I didn't have time to ask them to remake my french fries with fresh ones. The hamburger was mediocre at best, thin as you can get patties, lukewarm, and tasted like there was more filler in it than there was meat. We get our food and the french fries were stone cold full of grease and had a hard rubbery texture to them. Then My husband asked her for a water cup and she charged us for a regular drink that we didn't get or want so that had to refunded.
First when we were ordering the girl at the counter didn't understand our order clearly even though we were clear and told her straight out what we wanted and if we. Today we were in a hurry and had an appointment nearby and I hadn't eaten all day so we stopped in to grab a quick bite to eat. We hadn't eaten there in a long time due to getting raw hamburgers there twice a few yrs ago. Ice Burg has horrible food and worse service.